Terms of Service

These Terms govern the SteadyGo school console at steadygo.app, operated by Tobias Wetzel ('we', 'us'). Schools, school networks and regions ('the Institution') use it to manage their staff, learners, sign-in and plans for the SteadyGo learning products.

They apply to the Institution and to the staff who use the console on its behalf. By registering or ordering a plan, you confirm that you may act for the Institution.

In the console, administrators invite and approve staff, see and manage the Institution's learners across products, set up single sign-on, and choose a plan for each product.

Each learning product has its own terms for how it is used; these Terms add the rules for administering it and paying for it as an Institution.

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account and password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

For direct individual registration, you must meet the minimum age and consent requirements applicable in your country. School-managed accounts may be provided to younger students under the responsibility and lawful instructions of the school or institution.

You agree to use SteadyGo only for lawful purposes and in accordance with these Terms. You must not:

• Use the service for any illegal or fraudulent purpose
• Attempt to gain unauthorized access to any part of the service
• Interfere with or disrupt the service or servers
• Upload malicious code, viruses, or harmful content
• Use automated tools to scrape or copy content without permission
• Impersonate any person or entity
• Collect personal information of other users without consent
• Use the service for commercial purposes without our written consent

We reserve the right to suspend or terminate accounts that violate these Terms.

We may temporarily or permanently restrict user accounts, roles, permissions, or access to data if there is a sufficiently substantiated suspicion of misuse, unauthorized access, security risk, violation of these Terms, or infringement of third-party rights. We apply such measures proportionately and, where legally permitted and compatible with security, inform the affected organization.

An Institution orders a plan per product, by card or by invoice. The price, seats and included features are shown before ordering. Prices exclude VAT: VAT is added according to the Institution's billing address, or the reverse-charge procedure applies to a valid VAT number from another country.

Invoices are due 30 days after they are issued. If an invoice is not paid by its due date, the plan's paid features are suspended until it is paid.

A plan renews for the same term until it is cancelled. A cancellation takes effect at the end of the current term.

If we have signed a separate agreement with the Institution, that agreement prevails over these Terms.

A cancelled plan stays available until the end of the term already paid for. If you were charged in error, contact contact[at]steadygo.app and we will refund the amount charged in error.

For the learners and staff it manages, the Institution is the controller under the GDPR and we process their personal data on its behalf (Article 28 GDPR). This section is our agreement on that processing.

We process this data only to provide the learning products and the console, as instructed by the Institution through its use of them, and for no other purpose. We:

• keep the data confidential and give access only to people who need it and are bound to confidentiality
• protect it with appropriate technical and organisational measures, such as encryption in transit, access control and backups
• use sub-processors only for hosting, email delivery and payments, name them on request, and inform the Institution before adding or replacing one so that it can object
• help the Institution answer requests from the people concerned and meet its obligations on security, breach notification and impact assessments
• inform the Institution without undue delay of a personal data breach affecting its data
• delete the Institution's data, or hand it over first if it asks, when it stops using the service, unless the law requires us to keep it
• give the Institution the information it needs to show compliance and allow reasonable audits

Details on what we process are in our privacy policy.

SteadyGo, including its software, source code and object code, design, exercises, lessons, curricula, word lists, texts, audio, images, maps, and the selection and arrangement of its content and databases, is owned by the Provider or its licensors and is protected by copyright, database rights, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.

We grant you a limited, revocable, non-exclusive, non-transferable license to use the service for personal, non-commercial purposes. Educational use is governed by the Educational Use section and any separate institutional agreement.

Unless we have given our prior written permission, you may not:

• Copy, reproduce, modify, translate, or create derivative works of the service or its content
• Distribute, publish, sell, rent, lease, sublicense, or otherwise make the service or its content available to third parties
• Decompile, disassemble, reverse engineer, or deobfuscate the software, attempt to derive its source code, algorithms, or structure, or circumvent technical protection measures
• Systematically extract or reuse substantial parts of our content or databases, including by scraping, crawling, or bulk downloading
• Use the service or its content to develop or improve a competing product or to train, fine-tune, or evaluate machine learning or AI models
• Remove or alter copyright notices, trademarks, or other proprietary notices

We expressly reserve the use of our content for text and data mining under Article 4(3) of Directive (EU) 2019/790.

Rights that cannot be restricted under mandatory law, such as decompiling software where strictly necessary for interoperability, remain unaffected. Violations may lead to suspension or termination of your account and to claims for injunctive relief and damages.

SteadyGo includes free access and may also offer paid individual, desktop, school, organization, or optional service plans. The applicable price and scope are shown before purchase or set out in a separate offer or institutional agreement. We reserve the right to:

• Modify or discontinue any part of the service at any time
• Change free or paid plan features and prices prospectively
• Display advertisements

We will provide reasonable notice of significant changes where possible.

You may delete your account at any time through the account settings. Account-linked application data is removed through the deletion process; separately required billing, contractual, security/audit, and backup records may remain for their lawful retention periods.

We may suspend or terminate your account if you violate these Terms. In case of termination for violation, you may lose access to your data without refund.

SteadyGo is provided 'as is' and 'as available' without warranties of any kind, either express or implied.

We do not guarantee that:

• The service will be uninterrupted or error-free
• The results from using the service will be accurate or reliable
• Any errors will be corrected

Your use of the service is at your own risk.

To the maximum extent permitted by law, the Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Our total liability for any claims under these Terms shall not exceed the amount you paid us in the past 12 months (if any).

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of these limitations may not apply to you.

SteadyGo uses third-party services for hosting, authentication, and analytics. Your use of these services is subject to their respective terms and privacy policies.

We are not responsible for the content or practices of third-party services.

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the 'Last Updated' date.

Your continued use of SteadyGo after changes become effective constitutes acceptance of the new Terms.

If you are a consumer in the European Union, you have the right to withdraw from a purchase within 14 days without giving any reason, in accordance with the EU Consumer Rights Directive (Directive 2011/83/EU).

To exercise your right of withdrawal, you must inform us of your decision by sending a clear statement (e.g., an email to contact[at]steadygo.app) before the 14-day period expires. The withdrawal period begins on the day you complete your purchase.

Upon valid withdrawal, we will reimburse all payments received from you without undue delay, and no later than 14 days from the day we are informed of your withdrawal. We will use the same means of payment used for the original transaction.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions.

For users in the European Union, nothing in these Terms affects your rights under applicable consumer protection laws.

Any disputes arising from these Terms shall be resolved in the competent courts of Vienna, Austria, unless otherwise required by applicable law.

If you have any questions about these Terms, please contact us at:

• Email: contact[at]steadygo.app
• Website: steadygo.app